Fantastic customer service ,great eye contact and smile seemed happy to be serving me. The server Wendy was friendly and chatty.. East Dane Designer Men's Fashion. Shopping there is always a pleasure, unlike many high street stores where it takes ages to find items you are looking for,everything is displayed and priced clearly. David Barnard August 3, 9:
A credit to your company,. Liverpool St Johns precinct store always Clean and well stocked. Cashiers June and Jean always pleasant.
The staff are all very friendly in the North Shields Branch and I love the variety of goods that they stock, prices are very good as well. I was over-charged at the Wilko store in Southport today. My wife and I would like to draw your attention to the most pleasant time we had shopping in your Blackpool store. My wife had specific requirements for bedding and was not able to find the said items. Dee and Linsey came to are rescue and calmly, politely found most of what we required and ordered the rest for us to pick up after notification.
How lovely was that compared other shopping outlets. Very helpful staff as usual at Wilko, Bordon. Dale and Nathan carried my heavy purchase to my car managing a smile in spite of the pouring rain. I am not impressed. The quality of both products is very inferior to that of the previous items to such an extent that I will not be purchasing any more and will revert to Parazone and Fairy Liquid.
If you do reinstate the original items I will be happy to change back. In general this is the first time that I have had cause to moan. I do appreciate your store and the quality of your staff. Wilko store in preston a joy to shop, staff always so helpful and friendly, and always go out of their way to please the customer.
The best shopping experience in the whole of preston. I was served today in your Truro branch by Leonie. The store was immaculate. Members of staff were well groomed and very jovial. As a longtime customer of Wilko i cease to be amazed at the diversity of products and competitive prices you charge.
I would wholeheartedly recommend both your stores and own branded products to family and friends.. And say a big thank you to the company for existing.. Found Wilko staff very friendly and helpful, customer services very polite and quick, very quick to resolve problems I have had.
The delivery of the goods was superb and very fast. I was very pleased that you put the compost bags halfway up the steps for me, thank you. You have a very good variety gardening goods on show.
We use this store regularly and always find the store clean and all staff are pleasant and helpful with been disabled I find it hard to reach for high or low shelves and nothing is to much trouble I have on some occasions been helped with my shopping around the store keep up the good stuff thank you. The Exeter Guildhall Wilko shop is well stocked with affordable goods which we commonly require. The shop is well laid out with a vast range of good quality items. Well done for maintaining high standards.
The Exeter Guildhall Wilko store is well maintained in a good manner. The staff are always cheerful and helpful. The goods offered cover a vast range and are affordable and of good quality. Well done for maintaining the high quality of service and standards. Wednesday is my shopping day and we have formed up a friendship with a lady named Sherri as she is very polite and has a great sense of humor, which I expect when I go shopping.
The shop which I would like to go often. I feel relaxed in side of the shop. The employees are friendly. The price is negotiable, reasonable also cheap when I compare with other shops. The best thing is wilko provide discount or less price. I think this is a good idea, specially the pet food is very cheap. I thank wilko for that. The products are good quality. I can feel it when I use those. It was very cheap. I was happy to shop they Very nice and clean shop, the people are very helpful and friendly there.
Sunday lunchtime shopping , good queues but only 2 tills open. Always find Wilko staff to be very helpful. Irvine Ayrshire store — Chloe very courteous and chatty. Pleasant andhelpful and your stock is always good merchandise from food too hardwere love to shop here. Dear Sirs, Some weeks ago now, whilst on holiday, I shopped in your Yarmouth store.
It was one of those very hot, sultry summer days and Sods Law the air-conditioning had given up the ghost. Therefore, what would have normally been a perfectly pleasant shopping experience was somewhat marred by the sweat dripping onto my spectacles: These things happen of course and oft cannot be helped.
However, your till staff — who were half way through a six hour shift, were visibly stressed by the adverse climatic conditions and, when I enquired of their wellbeing, one person confided that they were not allowed to carry a drink of water.
I thought this outrageous. If this was true, then it needs to be addressed. Tired, dehydrated people are easily confused and make mistakes: From a moral standpoint I would simply state that, should a farmer withhold water from his livestock for 6 hours he would be taken to court. Up your game or follow Woolworths into oblivion. Make your stores pleasant places to work and allow your staff to feel valued: Yours faithfully, David PS Imagine the reaction, if the manager had taken a tray of complimentary iced drinks around to the girls with a smile and a thank you — they would still be talking about it two months later.
And so would your customers! I have been a customer of Wilkinsons since the store opened in Portsmouth. At the check out, all the staff are courteous and friendly and always ask if there is anything else that I need with a kind face! I am over 70 years old and this makes me go back to the store. Wilko in sale is a joy to visit. I love the stationary section.
I also love the own brand makeup brushes! I recently visited your store in Sunderland and found an assistant extremely helpful, not once but twice and then again the following day.
I found her to be very polite and was confident with explaining where everything was even though the products I wanted to buy were on different floors. If it had not been for this assistant, it would have taken me ages to find the products. Her name is Sarah L. I would like to express how much I appreciated her support and assistance as it is lovely to see the younger generation being so caring and attentive. Well done Sarah and thank you very much for your help.
Called in the Warrington branch yesterday morning. Everything I wanted was there. Served by Andrea, very pleasant young lady. Use the store for all my wild bird food, they have such a good range. I found what I wanted quickly and was served by Christina very polite and cheerful a credit to the store well done. We go into the store for one item and come out with five. Reaching the payout desk — there was three on the go — we paid for the items and left to continue our shopping.
I visit the store in Porthmadog almost daily, I make an excuse to go. Absolutely love it, the staff are so helpful, nothing is ever too much trouble. Collected carbon monoxide alarm and it states its powered by duracell but found panasonic batteries inside instead.
Also do not sell araldite anymore. Visited Wembley Central Wilko. As always was served promptly at till this time Adam. Wilko often stocks items not easily found elsewhere. Previous plastic ones snapped twice and I never thought that a two piece metal one can be bought. Visited Wilko didcot to-day and received excellent service from matthew who was very helpful purchased items at value for money well done Wilko. Wilko, shopped there for years. Top brands at very competitive prices.
The staff are very polite and helpful and certainly proffesional in their approach. Probably the best retail store in the northwest. Prices were absolutely amazing and I managed to pick up some nice items for a raffle prize etc without burning a hole in my pocket,would highly recommend this outlet to others. I visited Wilko today after a week i think, and i am absolutely delighted with the fact that everything was great, you can find the things that you need very easily and staff was helping a lot.
I felt so great to be in there and it was just a fabulous experience. After this great and fascinating experience; definitely, I am looking forward to visit wilko again and again now! Thank you for such a great service. It has been a pleasure to shop at Wilko. Very nice and good price shop, when u need help finding something u need.
I will be back on shop agian sooner. I buy a lot of goods from Wilko plus my lotto the staff are very helpful and friendly. I would recommend Wilko to anybody because the price of items are reasonable and with easy accessibility for invalids……. Wilko have a great customer sevice and full range of products. The shop was clean and very helpful all round. Visited most local stores but mainly the one in Tipton West Midlands.
The bargains are great and prices on cleaning goods and beauty products ie soap, shampoo etc are always excellent. The store is always clean and tidy and the products displayed well and easy to find. The products were also packaged very securely. Overall an excellent shopping experience. Visited Wilko MK today, Jane could not have been more helpful and smiley.
I honestly enjoy shopping at Wilkinson because its local, staff are friendly and helpful. The range of products are wide and affordable for any kind of customers. No matter my activities are from time to time such as decorating, refurbishing, creativities, well-being and health care, house work, etc… I am very satisfied with my purchases. Hi I went to Wilk. I went to Wilko in Darnall, Sheffield today. Was a bit confused with what I needed Light bulb starter so I had to ask for help from a gentleman server called Matthew, from name badge.
He was so helpful, polite and professional…I have been a manager in customer service for around 15 years and would employ him anytime…His customer service was spot on , made me want to use wilkos more often.. A big thank you to Matthew. I shop in the Redcar branch good prices and the staff are more than willing to help with any Queries …. Went to the wilko in Penge what I wanted was not on the shelf, asked one of your employees called Gary, he went out of his way to find the product, very helpful and polite.
Wilkinson in Brighouse — Friendly staff all the right products at the right affordable prices.. I compare shopping in wilko the same as the feeling you get when your alarm goes off then you realise its sunday morning so you turn it off and go back to sleep. Went to Ellesmere Port to do some shopping at Wilko store. I was served by Jess who was lovely and made the whole experience of shopping a joy.
That is the sort of person weather they are male or female that you need in your store. Emma Kirkham I found really helpful today thank you for what she has done Emma Is a delight to see what hard working lady excellent thank you Emma. It took 2 weeks to arrive. I phoned the store to see if it was there they told me yes. I said I had not received one and within a minute of putting the phone down I got a message.
I shopped in Wilko at the Arnison centre in Durham today , which i frequently do as i can find most things here at a reasonable price. Looking forward to seeing the Halloween displays and after that the new Christmas stock. Today I was served by the lovely Maria.
Excellent staff, pleasant srore. Your email address will not be published. How we can participate in the Wilko Feedback survey? Select the type of experience you had with Wilko. You will need to follow the onscreen instructions to answer all the survey questions. The best shop ever. Kelly January 19, 1: Viorica September 4, Gareth served me today and he was very polite as are all your staff which makes shopping in your store a pleasure.
Sandra Bates January 24, 4: David Buttle May 16, 3: Kokab Asghar November 5, 1: Monjurr November 17, 7: Just had a visit to Wilkinson. Had a excellent service. Cheap price good quality. Diana Spadaccini February 22, 6: Bridget Crowther March 23, 5: Finlay April 17, 1: Trish carver September 9, 3: Wilfred Ian Price September 10, 1: Sue September 11, 3: Brown September 12, 1: Margaret Beck September 16, 8: Richard hancock September 16, 4: Judith Bowerman September 17, 2: Becky ferrans September 18, 7: J M September 22, 3: Well done to both these ladies and I hope that Wilko appreciate their work.
I fitted the light and it was perfect. Geraldine Cook September 24, I enjoy walking into the shop looking around and finding something i need. Mike P September 27, 8: John September 27, Nazma September 28, 2: Everything under one roof.
New store welcomed by all in preston. Pauline Cooper September 29, 1: Marge September 29, 8: Jammi September 29, 8: Kayleigh little October 1, Patricia Malloy October 1, 8: Paul Tappenden October 2, Christine October 2, 4: Steve Ellison October 2, 4: WILKO is a store everyone must have.
June October 2, 7: Justyna October 3, 8: For me is the best shop ever, staff is very friendly , i can find there everyting what i need. Gerald Darnell October 3, Miroslaw Mes October 3, 5: Hi, One of the best shops around, very good and nice shopping experience! Mrs Susan Maysey October 4, 9: Jay Silcock October 4, 2: Randall October 4, 4: Lisa watkins October 4, 6: Keith October 4, 7: Barbara Eede October 5, 9: Very well looked after in Taunton Wilko — very nice tidy store.
Sally October 6, 5: Very please with the service I received today. Allwas get lods of bargins and love shopping for for more thornaby on tees.
Svetlana October 6, 7: Rachel October 7, Ilkeston shop is always very well set out lovely friendly staff. Gordon David Jones October 7, 1: Susan Law October 7, 3: My experience today in IIkeston was helpful and friendly.
Hilary Ayres October 7, 7: Richard Mullins October 9, 1: Sue Massey October 9, 5: Mark October 9, Wilko, Gold Street, Northampton. Incredible to say …. A lot of other shops and businesses could learn a lot. Darren October 10, 9: Samantha October 10, 9: Bibi Fatima October 10, 5: Jen Evans October 12, 2: Staff very friendly and helpful. Well done to Wendy she made me a happy person today. Lucy Lacey October 13, The staff at Grantham Branch are always friendly and very helpful.
Joyce Keighley October 13, 6: Egan October 14, 1: John McEvilly October 14, 3: Excellent products at great prices. Very helpful and friendly Cashier — Caroline. Michael Jaeger October 15, Danny P October 15, I highly recommend wilko great friendly staff great quality goods and good prices. Raymond October 16, 6: Maribell Reppert October 16, I love it here kays is the best store that I love.
Milda October 17, Customer service is great! Brigid Carroll October 17, Rebecca marie forsyth October 17, Great shop lovely staff just wish they would stop changing the shop around.
Great shop products at good prices. Brian Hosking October 19, 7: Good prices and polite service. Viv Arnold October 19, 9: Mark Stanyer October 19, 2: Large number of items at reasonable prices. Marilyn jones October 22, 9: Great layout and helpful staff. Simon Faulks October 22, 3: John durman October 22, 5: Elizabeth Gold October 25, Hayley Walker October 25, Terrance charles October 25, 5: Diane lewis October 26, 4: Diane October 27, 7: Got some good gifts.
Michelle turner October 29, 3: Donkin October 29, 5: Clare October 30, 4: Wilkinsons Bloxwich served by Jane friendly and helpful, store always got good bargains. Ginga Laker October 30, Karen October 31, 1: Frances Critchley October 31, 2: Great shop plenty of ideas for your home and garden.
Wilko is a great shop with lots of ideas for your home and garden. Sue Watters October 31, 9: Great value seeds and irises. Mrs Maureen Bull November 3, 8: Jebbo November 4, 9: Helpfull friendly staff , descent quality goods at very good prices.
Always first choice when shopping keep up the good work. Mandy November 5, 5: Jenny was very helpful and very polite,keep up the good work Jenny. I always find the staff very helpful when I visit Wilco. Rebecca marie shann December 23, Selvakumar Sooriyakumaran December 24, Shaymaa abdelaziz December 30, 1: Kay Pollard January 1, 3: Jan Walker January 5, 6: Zoe January 12, 5: Christopher Bell January 19, 5: Henrietta Thomas January 20, Trudy Franks January 22, Sharon welding January 24, Susan January 24, C hrissy Pretlove January 26, 4: VASU January 27, 5: Simon filby January 29, 8: Maria January 29, 1: Linda Hodds February 6, Lovely bright clean store with amazing choice of products.
Bern February 17, A few months of said cobblers ensues… Many lengthenings of queues.. Thus did Wilko bode well. Neville February 24, 8: Gordon Douglas February 29, 5: Thank you for your help.
Alan Sentance March 28, 1: Linda Pearson March 29, 9: Caroline Thomson April 3, Agnes at Greenock store very friendly and helpful. William T Davies April 11, 8: Stuart M Spence April 14, David Simpson April 19, Tony Melksham May 5, 9: Roopun Bheekha May 7, 6: Eileen May 8, 2: Brilliant shop good bargains ,pleasant staff,all laid out just right and always clean. Barbara Morris May 8, 4: Adam May 11, 6: Rob duncombe May 14, 8: Mathew Hendricks-Birtles May 15, 6: Emma jane May 16, 8: Darlington store, very helpful staff.
Kerry Goldsborough May 25, 9: Candy Marie Pilkington June 1, Michael Fazackerley June 3, 6: Rod June 8, 9: Mrs C Barnes June 13, 2: Jane unwin June 18, 8: Britta Smith June 22, 7: I have been in the Peterborough Store and had a very helpful man, his name was Ryan.
It is a pleasure to shop in your store. Kevin Palmer June 30, 6: Very helpful staff, efficient courteous and professional. I will be back, thank you. Mrs Pamela Haley July 1, 4: Bob Davies July 7, 3: Betty Figi July 21, Muhammad Kaleemullah July 23, 7: Thank You to all staff.
Sharon Ayliffe August 3, 6: Loraine Barker August 6, 4: Stella Liotta August 17, 7: So helpful at my local store, Droitwich Spa, Always able to find everything I need. Mrs M Evans August 18, 4: Mr Raiprasad Limbu August 22, 9: Jinette James August 28, 3: Marion Monsell August 29, 4: Pat Pathinayake September 21, 7: Jass October 7, 7: Denise Ganning October 12, 4: Zorka Georgieva October 22, 4: JO Butler October 26, 1: Janice beaney October 27, 4: Norma Staples October 28, 8: Andy Broughton October 29, 8: Perfect, friendly and efficient service every time!
Kokab Asghar November 6, 2: Rose Daniels November 7, 9: Helen yeoman November 15, 4: Bernie Gills November 16, 5: Maggie Ahearne-Quirke November 17, 8: Alan Rodgers December 14, 9: Edita Vozgirde December 16, 1: I visit this store several times a week. Mrs Gwinnell December 21, Jo F January 4, 3: Better than the York store then — never seen such a stupid layout for a shop in my life.
Jenifa Chowdhury December 24, 1: Catherine Kelly December 30, 5: Laura January 2, Frederick January 2, 3: Kristof January 25, Jennifer Cameron January 27, John P MacLaughlin January 30, Ron February 6, Dawn Mccluskey February 11, 1: Shirley Mulkern February 11, 6: A davies March 1, 8: Robyn Piper March 4, Sinisa Simic March 5, 3: Quality products and realistic prices.
Carole Wright March 10, 4: Mr D J Nightingale March 12, 1: Eleanor Carosi March 18, 4: Tina March 21, Karen batiste March 21, Always find what I need and the staff are fantastic so helpful every time. Forgot my unique number Maureen boochoon March 21, 8: Paul Y March 22, 3: Rosemary Banfield March 24, 4: Gary Linney March 24, 9: Daljit Bansal March 25, 3: Visited my local wilco store and was served by Sophie.
I was happy with the service. William Ewing March 27, 5: Bruce Martin March 29, 9: Excellent friendly service as always. Andy Hampson March 29, 7: James Marlowe April 1, 3: Great experience shopping at Wilko and good customer service too. Linda Daly April 1, 8: Susan April 11, 5: Visited Scarborough store yesterday.
I always find what I need. Phyllis Smith April 11, 7: Paula Greaves April 12, 7: S A Frangos April 13, Geoffrey and Elizabeth Stevens April 13, 1: Anna Adeyemo April 13, 5: Best shop that I have ever been to and 10 out of ten service.
Brilliant shop,brilliant staff, brilliant quality and brilliant feeling. Rieta Nortje April 19, 4: Orapan Yusong April 19, 7: Jean Boorman April 20, 3: Had really good service today, with Chrissie. Susan Pounder May 11, 8: Served by Jackie at Wilko, Bishop Auckland. Good, efficient service as always and with a smile.
Janet Kelly May 17, 5: Sabrina Behouhou May 21, 9: PearlWebster May 22, 4: Really happy with service at Stamford branch. The team there are great. Elaine Mather May 29, Julie Stone May 30, 2: Mr R Tuner May 31, Brian Dennis June 5, Patricia June 9, 1: Maureen Hingley June 14, Gordon dunbar June 16, 3: Nazmi Byroos June 18, Wayne Jones June 27, 9: Patricia woodhouse June 28, 5: Jacquie July 13, James July 15, Arthurwalsh July 24, Quick service, polite and friendly.
David Hurrell July 25, 7: Marie July 26, 3: Marialb July 29, Dinicu July 30, 7: I was very pleased with the quality of the products and the kindness of the employees. Janice McGinty July 31, 8: Graham August 1, 4: David Barnard August 3, 9: Shuk Wong August 7, 2: Reasonable prices, staff helpful Goods prices reasonable, staff helpful.
William Clarke August 9, Dave Lightfoot August 15, Wilko Northfield really good customer service. Kishore Dattani September 15, 6: Eugene Nisbet September 24, 2: Ibrar Hussain September 30, 5: Max Fearnley October 11, That is the fastest way.
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